Perfecting the Process for More Than 25 Years
OmniSYS is seeking individuals in a variety of disciplines.
Listed below are positions currently available.
PHP Web Developer
Location(s)
15950 North Dallas Parkway, Suite 350
Dallas, TX 75248
501 Air Park Avenue
Greenville, TX 75489
Job Description
Work with the Web Development team to maintain existing website, secure extranet reporting
site, and internal web-based tools.
- Assist with the development of new web based reports and tools as needed
- Work to improve existing coding structure and design
- Assist in implementation of tools to allow business users to manage content of public website
- Create and maintain internal tools for managing claim data, sending faxes, etc
- Improve performance of reports through SQL tuning and refinement
Desired Experiences
- Strong PHP, SQL, CSS, and Java skills a must
- Javascript, jQuery, AJAX, and FusionCharts knowledge a plus
- Bachelors degree preferably in Computer Science, MIS, CIS, or related field
- Desire to work in fast paced, highly dynamic environment
- Highly motivated and committed individual to meet department and corporate objectives
- Ability to work independently without relying on management oversight
- Constant drive to improve company performance and results
- Data driven/analytical orientation
Compensation
- Commensurate with experience
Manager, Operations
Position based in Greenville Operations Facility
Location(s)
15950 North Dallas Parkway, Suite 350
Dallas, TX 75248
501 Air Park Avenue
Greenville, TX 75489
Job Description
Provides guidance to the operational activities of the audit and compliance teams with the
objective of maximizing growth and profitability. Strong leader with proven operational
experience.
- Position reports to SVP Regulatory Affairs & Compliance. Daily interaction with senior
members of company across IT, Software Development, Business Development, Account Management,
Finance, and Product Management.
- Responsible for leading several operations departments, including Documentation Outreach,
Audit and Compliance. Manages organization operations by directing and coordinating activities
consistent with established goals, objectives, and policies.
- Implements programs to ensure attainment of business plan for growth and profit.
- Provides direction and structure for operating units.
- Implements improved processes and management methods to generate higher ROI and workflow optimization.
- Provide mentoring and guidance to subordinates and other employees. Monitor Medicare policy changes
and provide key managers within the organization recommendations on implementation changes needed to
support Medicare changes.
- Manage compliance services for medical necessity documentation outreach and audit coordination
and response services, including suggestions on process improvements, new edits and system
changes.
- Regular contact with key CMS contacts to build relationship with Medicare and resolve billing
or compliance issues when they arise.
- Assist Customer service with training on compliance related questions and policies.
- Serve as a Medicare Compliance resource for Account Management.
- Participate on CEDI Vendor, Open Forum and Provider Outreach and Education Advisory Group calls.
Desired Education & Experience
- 5+ years of healthcare, medical billing, Medicare, or audit experience or related industry experience
- Demonstrated leadership and management roles in previous positions
- Proven track record in Operations role, including the ability to improve processes, workflows,
and deliver substantial EBITDA savings
- Experience in a growth oriented sales and marketing organization
- Bachelor's degree in Business or related field
Desired Personal Characteristics
- Highly motivated and committed individual to meet department and corporate objectives
- Constant drive to improve company performance and results
- Data driven/analytical orientation
Compensation
- Commensurate with experience
If interested in this position, please submit your resume and qualifications to
LeighAnn Leitgeb at leighann_leitgeb@omnisys-llc.com..
Certified Diabetes Educator - Project Manager
Location(s)
501 Air Park Avenue
Greenville, TX 75489
Licensure
- CDE (assumes all Professional and Professional Experience Requirements are met)
Required Experience & Skills
- College degree in Business or related healthcare field
- Demonstrated experience leading projects utilizing various formal project management approaches
- Ability to perform high-level project estimates, identify key milestones, and manage tasks
across multiple team members and vendors to deliver projects on time with a high degree of
customer satisfaction
- Excellent communications skills and high degree of professionalism
- Prior leadership experience in a customer-facing team
- Experience working in a metrics-driven environment
- Experience working with elderly, diabetic, and Medicare Part B patients
- Diabetes management and utilization review experience preferred
- Knowledge of applicable state, federal, and third party regulations and standards preferred
- Ability to handle difficult people and situations with diplomacy and tact
- Ability to multi-task and manage tasks accordingly
- Flexible and adaptive to a changing environment
- Able to work in a team atmosphere as well as autonomously
- Thorough knowledge of Microsoft Office applications
Compensation
- Commensurate with experience
If interested in this position, please submit your resume and qualifications to Amber Middleton, Call Center Manager at amber_middleton@omnisys-llc.com.
Vice President, Operations
Position based in Greenville Operations Facility
Location(s)
15950 North Dallas Parkway, Suite 350
Dallas, TX 75248
501 Air Park Avenue
Greenville, TX 75489
Job Description
Provides overall direction and guidance to the operational activities of the organization
with the objective of maximizing growth and profitability, as well as daily leadership and
management to all company operations functions.
- Member of Senior Management team reporting to CEO. Daily interaction with senior members
of company across IT, Software Development, Business Development, Account Management, Finance,
and Product Management.
- Responsible for leading several operations departments, including Call Center, Documentation
Outreach, Audit and Compliance. Manages organization operations by directing and coordinating
activities consistent with established goals, objectives, and policies.
- Implements programs to ensure attainment of business plan for growth and profit.
- Provides direction and structure for operating units.
- Implements improved processes and management methods to generate higher ROI and workflow optimization.
- Develop and create strategies and policies aligned with organizational goals.
- Provide mentoring and guidance to subordinates and other employees.
Desired Education & Experience
- 5+ years of healthcare or related industry experience
- Demonstrated leadership and management roles in previous positions
- Proven track record in Operations role, including the ability to improve processes, workflows, and
deliver substantial EBITDA savings
- Experience in a growth oriented sales and marketing organization
- Bachelor's degree in Business with MBA preferred
Desired Personal Characteristics
- Highly motivated and committed individual to meet department and corporate objectives
- Constant drive to improve company performance and results
- Data driven/analytical orientation
Compensation
- Commensurate with experience
If interested in this position, please submit your resume and qualifications to Tricia Fringer at tricia_fringer@omnisys-llc.com.
Quality Assurance Analyst
Location(s)
15950 North Dallas Parkway, Suite 350
Dallas, TX 75248
501 Air Park Avenue
Greenville, TX 75489
Job Description
Candidate will work amongst some of the most talented experts in the healthcare
industry and gain invaluable experience along the way. The qualified candidate
will ensure the quality and integrity of all software products for distribution
to customers both internally and externally. During the Software Development
Lifecycle, the candidate will be heavily involved in defining test cases, deploying
products from a Development to a Test environment, staging test data, coordination
of user-acceptance testing as needed, as well as end-stage testing and validation.
Candidate will report to the Director of Business Implementations and work closely
with Business Systems and Quality Assurance Analysts, Software Engineers, Product
and Account Managers, and many other entities. This is a fast-paced business with
ever-evolving deadlines and candidate will be required to work additional hours
from time to time when a project warrants, or possibly a weekend periodically.
Job Responsibilities
- Conducts testing on all products utilizing systems analysis and QA best practices
- Types of testing include but are not limited to Web, Delphi/GUI, Transactional/Point of Sale, etc...
- Creates Test Cases and records/maintains examples, results, and notes
- Contributes and maintains Test Case Repository
- Monitors and proactively work items queued in Ticketing System or based on Priority Lists
- Conducts both PRE and POST Deployment Testing and Validation
- Maintains Quality Assurance documentation for process changes, as well as departmental literature
- Makes recommendations on efficiency and effectiveness improvement
- Works on special or deadline sensitive projects periodically
Qualifications
- Basic SQL knowledge in a relational database
- Automation and regression Testing Experience a plus
- Excellent oral and written communication skills
- Highly motivated team player with great attitude
- Works independently or in a team environment
- Works extra hours as needed
Desired Experiences
- Minimum 2 years work-related experience
- Healthcare experience preferred
- Desire to work in fast paced, highly dynamic environment
- Highly motivated and committed individual
Compensation
- Commensurate with experience
If interested in this position, please submit your resume and qualifications to
Scott Warshaw, Controller, at scott_warshaw@omnisys-llc.com.
Senior Care Coach - Call Center Representative
Location(s)
501 Air Park Avenue
Greenville, TX 75489
Experience
- Excellent phone skills and call center experience required
- Geriatric, diabetic, and Medicare Part B experience required
- Knowledge of applicable state, federal, and third party regulations and standards preferred
- Health care and diabetic clinical experience a plus
- Telephonic sales experience a plus
Required Skills
- Ability to telephonically assess the needs of individuals
- Advanced customer service, communication, and interpersonal skills with all levels of contacts including but not limited to patients, providers, customers, and internal staff
- Ability to handle difficult people and situations with diplomacy and tact
- Ability to multi-task and manage tasks accordingly
- Flexible and adaptive to a changing environment
- Able to work in a team atmosphere as well as autonomously
- Excellent computer skills, typing, Word, Excel - Ability to learn new information systems and software
- Must demonstrate dependability and reliability
- Other skills needed include excellent written/verbal communication skills, critical thinking, creative problem solving, proficient organization and planning
Responsibilities
- Outreach by phone to diabetic patients regarding their supply refill
- Adhere to the company's confidentiality and HIPAA compliance programs
- Systematically identify quality issues and refer them for appropriate review
- Identify customer needs in complex situations and determine potential solutions
- Participation in additional training to continue skill enhancement
- Responsible for independently completing projects while reporting to a supervisor
Compensation
- Commensurate with experience
If interested in this position, please submit your resume and qualifications to Amber Middleton, Call
Center Manager at amber_middleton@omnisys-llc.com.
Certified Diabetes Educator - Call Center Supervisor
Location(s)
501 Air Park Avenue
Greenville, TX 75489
Licensure
- CDE (assumes all Professional and Professional Experience Requirements are met)
Experience
- Supervisory or management experience in a call center required
- Geriatric, diabetic, and Medicare Part B experience required
- Diabetes management and utilization review experience required
- Knowledge of applicable state, federal, and third party regulations and standards preferred
Required Skills
- Advanced customer service, communication, and interpersonal skills
with all levels of contacts including but not limited to patients, providers,
customers, and internal staff
- Ability to handle difficult people and situations with diplomacy and tact
- Ability to multi-task and manage tasks accordingly
- Flexible and adaptive to a changing environment
- Able to work in a team atmosphere as well as autonomously
- Excellent computer skills, typing, Word, Excel - Ability to learn new information systems and software
- Must demonstrate leadership, dependability and reliability
- Other skills needed include excellent written/verbal communication skills, critical thinking, creative problem solving, proficient organization and planning
Responsibilities
- Extensive interaction with each call center representative on a daily basis including providing feedback, training, coaching and developmental/disciplinary plans as needed
- Create a positive work environment by motivating, recognizing and engaging employees through proper communication and equitable application of corporate, departmental and office policies and practices
- Outreach by phone to diabetic patients regarding their supply refill and answer any questions they may have regarding their disease
- Provide education for diabetic patients, families of diabetic patients, physicians, can caregivers concerning a variety of subjects including, but not limited to, diabetic supplies, medication, diet, and exercise regimens
- Adhere to the company's confidentiality and HIPAA compliance programs
- Identify customer needs in complex situations and determine potential solutions
Compensation
- Commensurate with experience
If interested in this position, please submit your resume and qualifications to Amber Middleton, Call
Center Manager at amber_middleton@omnisys-llc.com.
Database Administrator
Location(s)
15950 North Dallas Parkway, Suite 350
Dallas, TX 75248
501 Air Park Avenue
Greenville, TX 75489
Job Description
The successful candidate will be responsible for maintaining all databases servers.
The position will require both technical level experience and ability to interface
with all levels of users. Strong Knowledge of OTLP and data warehousing environments
are required.
Job Responsibilities
- Support and maintain DB2, MySQL and MSSQL server databases.
- 3 to 6 years database administration experience.
- Experience with database size over 1 TB.
- Responsible for backup and recovery.
- Maintaining database performance including patching and optimizing if necessary.
- Work with UNIX admin on database server system tuning.
- Database performance monitoring and tuning.
- Troubleshooting and plan database infrastructure.
Qualifications
- Bachelor's degree in Computer Science or related field.
- Knowledge of maintaining DB2 UDB 8.9 to 9.7 OLTP databases running in a Solaris and AIX environment.
- Knowledge of maintaining MS SQL server 2005 and above.
- Knowledge of database warehouse designs.
- Knowledge of maintaining MySQL server 5.1.
- Knowledge of UNIX scripting.
- Knowledge of working in a 24 X 7 clustered work environments.
- Knowledge of Windows environments.
- Excellent oral and written communication skills.
- Highly motivated team player with great attitude.
- Works independently or in a team environment.
- Works extra hours as needed.
Desired Experiences
- 1-2 years of UNIX and Windows administration
- Experience with design, setup, and maintaining data environment.
- College degree desired.
- A development background is a plus.
Compensation
- Commensurate with experience
Environment
- General Office environment. Position will require over-time hours and on call support.
If interested in this position, please submit your resume and qualifications to
Scott Warshaw, Controller, at scott_warshaw@omnisys-llc.com.
Business Analyst
Location(s)
15950 North Dallas Parkway, Suite 350
Dallas, TX 75248
501 Air Park Avenue
Greenville, TX 75489
Job Description
Assist with financial analysis to improve operational processes, procedures,
and departmental efficiencies. Review and monitor financial product performance
to improve outcomes and results.
- Evaluation of operational processes and identification of improvement opportunities
- Analyze customer product performance and monitor financial results
- Improve client financial reporting to demonstrate outcomes
- Serve as Project Manager to assist with implementation of new clients and/or products
- Special projects as assigned
Desired Experiences
- Bachelors degree preferably in Finance, Marketing, or Business
- Desire to work in fast paced, highly dynamic environment
- Highly motivated and committed individual
- Data driven/analytical orientation
- Ability to work independently without relying on management oversight
Compensation
- Commensurate with experience
If interested in this position, please submit your resume and qualifications
to Scott Warshaw at scott_warshaw@omnisys-llc.com.
Sales Executive
Location(s)
15950 North Dallas Parkway, Suite 350
Dallas, TX 75248
Job Description
OmniSYS is seeking a Sales Associate in the Dallas,
TX area to join a sales team tasked with selling Medicare and Medicaid
claims processing services to retail and mail-order pharmacies.
The Sales Executive will be responsible for the following:
- Identifying and qualifying legitimate sales opportunities
- Initiating contact with pharmacy prospects and following-up in a timely fashion
- Expanding the goodwill and the name recognition of the company in the marketplace
- Assisting in the development and delivery of sales presentations to potential clients
- Consultative/Advisor Selling - Provide briefings and presentations on new products/applications
to develop interest, to better understand the client's needs, and to provide a mutually
beneficial solution
- Assisting customers, showing how OmniSYS' products can optimize their overall
reimbursement while minimizing their risk and investment in internal resources
The candidate will report to the SVP, Business Development and will be an integral
part of executing an aggressive growth strategy.
Job Requirements
- Bachelor degree preferably in Marketing, Management, or Business
- Excellent written and verbal communication skills
- Strong negotiation and closing skills
- Disciplined, self-motivated, persistent
- Professional, ethical, competitive
- Ability to multi-task and meet deadlines
- Problem-solving skills to drive efficiency and results
- Detail-oriented and strong organizational skills
- Project management skills
Qualifications
- Microsoft Word, Excel and Microsoft PowerPoint experience required
- Strong customer service skills and ability to manage external customers
- Strong presentation skills
- Desire to work in fast paced, highly dynamic environment
- Highly motivated and committed individual
Compensation
- Base plus sales commission
- Commensurate with experience
If interested in this position, please submit your resume and qualifications
to Scott Warshaw at scott_warshaw@omnisys-llc.com.
Network Operations Center Tech (Evening/Daytime)
The successful candidate will be responsible for providing excellent customer service
to internal and external customers for technical system / application support services by
using troubleshooting skills to identify and respond to problems and following established
procedures for escalation and resolution.
Duties and responsibilities include but are not limited to:
- Technician activities related to the operations and monitoring of the OmniSYS networks, systems
and websites.
- Using monitoring tools, this position watches and performs triage via documented processes
reacts to situations within the OmniSYS environment.
- Performing Level 1 troubleshooting and support expanding our ability to respond quickly and provide
you an easily recognized and rewarding career path.
- Report and escalate to onsite senior team members, "incidents" which impact the level of
service that the Operations Center is chartered to perform.
- You will work very closely with the other groups within Operations to assist in the resolution
of problems, become familiar with deployment and release of new products and contribute to which provide world
class service and support.
- Perform other duties as assigned.
- Building, racking, preparing production class servers.
- Work with and help our call center support OmniSYS' external customer base.
Qualifications include, but all are not required:
- Dependability and a positive team player approach is critical.
- Customer service and the ability to remain focused is required.
- A strong desire to advance and develop technical skills.
- Must possess good written & verbal communication skills.
- Must have the ability to work in a highly visible fast paced environment.
- Operational background as either a team member of another Network Operations Center, NOC or
Computer Operator is desirable.
- Working knowledge of IT environments, technologies, system hosting infrastructure and their platforms
is desirable.
- Working knowledge at an Operator level of Unix and Linux is preferred.
- Experience with Dell and IBM servers preferred.
- Experience with UNIX and Windows preferred.
- Knowledge of Monitoring systems such as Mercury, NETIQ and Nagios experience is a plus.
To Apply, please contact:
jamey_webb@omnisys-llc.com
or
scott_ostenberg@omnisys-llc.com
Product Manager
Responsible for the development of marketing efforts and operational management of OmniSYS' Medicare and Medicaid product offerings. Oversees market research, develops competitive strategy, stays ahead of regulatory changes and identifies solutions to meet the needs of our customers. Will work closely with our Sales and Account Management teams to understand the business needs and with our Requirements and Development teams to ensure successful implementations.
The Product Manager should have a minimum of 3-7 years in the healthcare industry developing products and services. The candidate should possess strong leadership skills, proven management experience, cross-functional team building skills, and strategic planning/analysis skills. Candidate should also exhibit high energy and be a productive team member that is able to function at all levels of the organization. Must be detail-oriented and have ability to manage multiple assignments effectively.
Education required/ preferred:
- Bachelor's degree in Business, Marketing, or Economics.
|
|